Delivery & Returns

Generator delivery to mainland UK (England, Scotland and Wales) will normally take between 24-48 hours of transaction completion for generators between 1kW and 6kW.

Home backup or business backup generators take longer to despatch, primarily due to the checks that are necessary before they can be operational in the field.

For generators with outputs between 1kW and 6kW delivery is free in most instances, however, for remote locations, we reserve the right to add a delivery charge.  For all generators with outputs above 6kW there will be a delivery charge to add on.

Fuel conversion from Petrol to Gas (LPG), where offered, will normally increase the delivery time by 5 working days.

Payment must be made in full before goods are despatched. You may pay using most Credit or Debit Cards or by Bank Transfer but we do not accept Credit/Debit Card transactions over the phone. We will send you an email and/or text message confirming payment and advising on the delivery status of your consignment.

The following postcode zones are not included within our normal shipping rates – prices for delivery are available on request. If you have placed an order with us to any of the postcode zones below please contact us to discuss arranging delivery and delivery costs.

Generator Warehouse

Customer Support Team